Technical and commercial contact

Contact deskontrol electronics

If you are evaluating a model, checking compatibility or need practical help with an installation, we help you move to the next step with more clarity.

We prioritise useful replies for deskontroller LITE V3, availability, technical support, integration and project enquiries.

How would you prefer to contact us?

For technical questions, models, availability or projects, these are the most direct channels.

Email

Best for technical questions, compatibility, quotations and enquiries that need more detail.

info@deskontrol.net

Useful for a quick first enquiry, validating the scope or solving a short doubt before moving forward.

+34 656 678 410

We can guide you by enquiry type

This makes it easier to reach the right next step without wasting time in unnecessary back and forth.

Sales and capacity

Models, availability, capacity, general compatibility and pre-purchase guidance.

Technical support

Network, Art-Net, patching, wiring, protocol, output tests and basic troubleshooting review.

Projects and collaboration

Integrators, studios, brands or installations with specific validation and scaling requirements.

If you prefer to leave a message, you can use the form below.

Before you write to us, you may already know the right next step

If you are choosing a model, review the range. If you already have hardware and the question is technical, go to support. If you want to validate specifications before buying, review the technical documentation.

Go to support View technical documentation View deskontroller LITE V3 range

Cookie name	Provider	Purpose	Expiry
cookiesplus	www.deskontrol.net	Stores your cookie preferences.	1 year
PHP_SESSID	www.deskontrol.net	This cookie is native to PHP and enables websites to store serialised state data. It is used to establish a user session and to pass state data via a temporary cookie, which is commonly referred to as a session cookie.	Session
PrestaShop-#	www.deskontrol.net	This cookie helps keep user sessions open while they are visiting a website, and help them make orders and many more operations such as: cookie add date, selected language, used currency, last product category visited, last seen products, client identification, name, first name, encrypted password, email linked to the account, shopping cart identification.	480 hours
rc::a	Google	This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.	Persistent
rc::c	Google	This cookie is used to distinguish between humans and bots.	Persistent

Cookie name	Provider	Purpose	Expiry
collect	Google	It is used to send data to Google Analytics about the visitor's device and its behavior. Track the visitor across devices and marketing channels.	Session
r/collect	Google	It is used to send data to Google Analytics about the visitor's device and its behavior. Track the visitor across devices and marketing channels.	Session
_ga	Google	Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	2 years
_gat	Google	Used by Google Analytics to throttle request rate	1 day
_gat_gtag_UA_*	Google	Used to throttle request rate.	1 minute
_gd#	Google	This is a Google Analytics Session cookie used to generate statistical data on how you use the website which is removed when you quit your browser.	Session
_gid	Google	Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	1 day

Cookie name	Provider	Purpose	Expiry
ads/ga-audiences	Google	These cookies are used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites.	Session
fr	Facebook	Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.	3 months
NID	Google	Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.	6 months
tr	Facebook	Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.	Session
_fbp	Facebook	Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.	3 months