Shipping Rates

Prices VAT excluded.

Delivery conditions

Products purchased will be delivered to the person and address listed in the order.

By default, invoices are sent to the email address specified by the customer at the time of his high deskontrol.net On Saturdays, Sundays and holidays there will be no way out and delivery orders.

But the delay does not imply or cancel the order or any compensation.

An order is considered delivered when the carrier delivers the package or packagesand the customer signs the delivery receipt.

The client must check the condition of the goods upon receipt and indicate any anomalies on the delivery receipt of delivery.

Returns and refunds

Return Merchandise

Our policy, complying with current regulations, is to grant you the right to return any item purchased at deskontrol.net, the customer has a maximum period of 30 working days, from the receipt of the order, to withdraw from the contract without penalty and without indicating the reasons.

Returns must be processed through the Customer Service Department, by e-mail to info@deskontrol.net or by calling +34 961 144 552.

To process your return it will be necessary to indicate the order number and / or invoice number, as well as the reason for the return.

deskontrol.net, is committed to the reimbursement of the price of the product, provided that the conditions of return fixed in this point are fulfilled.

The costs of return as well as the delivery in case of withdrawal by the consumer, will be borne by the same. In the event that the cancellation of the order takes place prior to the departure of the merchandise, the customer will not be charged with any shipping or return costs.

If the reason for the return is that the item is defective or does not correspond to the order requested, deskontrol.net, will bear the costs of return and re-delivery.

The customer will be informed throughout the return process.

deskontrol electronics will advise its transport agency to proceed with the collection of the merchandise, and the customer must facilitate the collection of the product on the date and timetable previously agreed upon.

deskontrol electronics, will refund the amount in a maximum of 72 hours, since the product is received and verified that it is in perfect condition.

The shipping address for returns is:

deskontrol electronics SL

returns

Av. Del Port, 158 - 9th

46023 Valencia - Spain

Tel. +34 961 144 552

info@deskontrol.net