Terms and Conditions of Use

Shipping Rates

FREE Shipping from € 499 of purchase order.

Prices VAT excluded.

0 to 1 Kg.

1 to 3 Kg.

3 to 5 Kg.

5 to 10 Kg.

10 to 15 Kg.

Spain

Delivery 24h.

5 €

8 €

10 €

15 €

21 €

Europe

Delivery 24h.

19 €

28 €

42 €

78 €

112 €

Europe out UE

Delivery 48h.

42 €

69 €

83 €

137 €

179 €

North America

Delivery 72h.

30 €

48 €

64 €

95 €

133 €

Rest

Delivery 3-5 days

45 €

75 €

89 €

145 €

203 €

Refunds and Cancellation Policy

Refunds Merchandise

Our policy, complying with current regulations, is to grant you the right to return any item purchased at deskontrol.net, the customer has a maximum period of 14 working days, from the receipt of the order, to withdraw from the contract without penalty and without indicating the reasons.

Returns must be processed through the Customer Service Department, by e-mail to info@deskontrol.net or by calling +34 961 144 552.

To process your return it will be necessary to indicate the order number and / or invoice number, as well as the reason for the return.

deskontrol.net, is committed to the reimbursement of the price of the product, provided that the conditions of return fixed in this point are fulfilled.
The costs of return as well as the delivery in case of withdrawal by the consumer, will be borne by the same. In the event that the cancellation of the order takes place prior to the departure of the merchandise, the customer will not be charged with any shipping or return costs.

If the reason for the return is that the item is defective or does not correspond to the order requested, deskontrol.net, will bear the costs of return and re-delivery.

The customer will be informed throughout the return process.

deskontrol electronics will advise its transport agency to proceed with the collection of the merchandise, and the customer must facilitate the collection of the product on the date and timetable previously agreed upon.

deskontrol electronics, will refund the amount in a maximum of 72 hours, since the product is received and verified that it is in perfect condition.

The shipping address for returns is:

deskontrol electronics
returns
Av. Del Port, 158 - 9th
46023 Valencia - Spain
Tel. +34 961 144 552
info@deskontrol.net

Delivery conditions

Products purchased will be delivered to the person and address listed in the order.

By default, invoices are sent to the email address specified by the customer at the time of his high deskontrol.net On Saturdays, Sundays and holidays there will be no way out and delivery orders.

But the delay does not imply or cancel the order or any compensation.

An order is considered delivered when the carrier delivers the package or packagesand the customer signs the delivery receipt.

The client must check the condition of the goods upon receipt and indicate any anomalies on the delivery receipt of delivery.

Use of cookies

The May 25, 2011, the European Directive 2009/136/EC on the privacy of electronic communications and the use of cookies on websites came into force. The use of cookies is essential to our website. Our shipping tools and other services use cookies to function properly. You can erase or block all cookies from this site, but no part of the website will work properly.

Cookies are small text files that deskontrol.net used to identify the user visiting the same website and improve your purchase. Thus, for example, runs "the shopping cart" and ability to "remember" what a user has placed within it. Cookies are stored by your browser during the session and take a small amount of space and does not affect the operation of your computer. Cookies do not contain personal information.

Most web browsers automatically accept cookies. Cookies can reject or accept independently, with the security settings on your computer. For deskontrol.net disable cookies, some items from our store will be unavailable and some pages will not display correctly.

Terms of Use

General

Any order made deskontrol.net necessarily by way of an essential, decisive and indispensable, the unqualified acceptance by Customer of the General Conditions of Sale deskontrol.net force the day takes place the appropriate order.

In addition, you acknowledge that acceptance of these conditions involve the application of the order to which they relate, and to any subsequent order, except for cases where new conditions are brought to its attention by deskontrol.net.

The fact that deskontrol.net not recur at any time to any of these conditions can not be interpreted or equal to renounce recourse to them in the future or the past.

Applicable law and jurisdiction. The interpretation and enforcement of the conditions, and all the acts resulting from them, shall be subject to Spanish law, unless there are public policy provisions contrary to this.

Prices

The published prices are in Euros deskontrol.net and are valid except typo.All prices excluded and included VAT applicable on the date of the order, any change in VAT rate will be applied automatically to the prices of the products sold in deskontrol.net

The offers on products sold in deskontrol.net be displayed in the "Offers" or indicate on the product details and, if not stated otherwise, shall be valid while displayed on screen.

Payment

You can easily pay for purchases with a debit card, credit card or bank account through PayPal.

By Paypal account.

Bank transfer.

Product

Tenders from deskontrol.net are valid within the limits of available stocks. deskontrol.net reserves the right to change the product mix according to the constraints imposed by its suppliers.

The photographs, graphics and descriptions of the products offered for sale are only indicative and not binding in any way deskontrol.net seller.

Warranty

Other warranty rights and national law

This warranty does not exclude or limit the buyer's statutory rights provided by national law, in particular, any such rights against the seller that arise from a legally effective purchase contract.
The warranty regulations mentioned in this website are applicable unless they constitute an infringement of national warranty law.

deskontrol electronics warrants the mechanical and electronic components of this product to be free of defects in material and workmanship for a period of one (1) year from the original date of purchase, in accordance with the warranty regulations described below. If the product shows any defects within the specified warranty period that are not excluded from this warranty, deskontrol electronics shall, at its discretion, either replace or repair the product using suitable new or reconditioned parts. In the case that other parts are used which constitute an improvement, deskontrol electronics may, at its discretion, charge the customer for the additional cost of these parts.

If the warranty claim proves to be justified, the product will be returned to the user freight prepaid.

Warranty claims other than those indicated above are expressly excluded.

Warranty regulations

Warranty services will be furnished only if the product is accompanied by a copy of the original invoice.

Any product deemed eligible for repair or replacement under the terms of this warranty will be repaired or replaced.

If the product needs to be modified or adapted in order to comply with applicable technical or safety standards on a national or local level, in any country which is not the country for which the product was originally developed and manufactured, this modification/adaptation shall not be considered a defect in materials or workmanship.

The warranty does not cover any such modification/adaptation, irrespective of whether it was carried out properly or not. Under the terms of this warranty, deskontrol electronics shall not be held responsible for any cost resulting from such a modification/adaptation.

Free inspections and maintenance/repair work are expressly excluded from this warranty, in particular, if caused by improper handling of the product by the user. This also applies to defects caused by normal wear and tear.

Damages/defects caused by the following conditions are not covered by this warranty:

- improper handling, neglect or failure to operate the unit in compliance with the instructions given in deskontrol electronics website.
- connection or operation of the unit in any way that does not comply with the technical or safety regulations applicable in the country where the product is used.
- damages/defects caused by force majeure or any other condition that is beyond the control of deskontrol electronics.

Any repair or opening of the unit carried out by unauthorized personnel (user included) will void the warranty.

If an inspection of the product by deskontrol electronics shows that the defect in question is not covered by the warranty, the inspection costs are payable by the customer.

Products which do not meet the terms of this warranty will be repaired exclusively at the buyer’s expense. deskontrol electronics will inform the buyer of any such circumstance. If the buyer fails to submit a written repair order within 3 weeks after notification, deskontrol electronics will return the unit with a separate invoice for freight and packing. Such costs will also be invoiced separately when the buyer has sent in a written repair order.

Warranty transferability

This warranty is extended exclusively to the original buyer (customer of retail dealer) and is not transferable to anyone who may subsequently purchase this product. No other person (retail dealer, etc.) shall be entitled to give any warranty promise on behalf of deskontrol electronics.

Clain for damages

Failure of deskontrol electronics to provide proper warranty service shall not entitle the buyer to claim (consequential) damages.
In no event shall the liability of deskontrol electronics exceed the invoiced value of the product.

Technical specifications and appearance subject to change without notice. The names of companies, institutions or publications pictured or mentioned and their respective logos are registered trademarks of their respective owners. Their use neither constitutes a claim of the trademarks by deskontrol electronics® nor affiliation of the trademark owners with deskontrol electronics®. deskontrol electronics® accepts no liability for any loss which may be suffered by any person who relies either wholly or in part upon any description, photograph or statement contained in this website. Colours and specification may vary from product. Products are sold through our authorised dealers and www.deskontrol.net. Distributors and dealers are not agents of deskontrol electronics® and have absolutely no authority to bind deskontrol electronics® by any express or implied undertaking or representation. No part of this website may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording of any kind, for any purpose, without the express written permission of deskontrol electronics