Shipping Rates

FREE Shipping from € 499 of purchase order.

Prices VAT excluded.

0 to 1 Kg.

1 to 3 Kg.

3 to 5 Kg.

5 to 10 Kg.

10 to 15 Kg.

Spain

Delivery 24h.

5 €

8 €

10 €

15 €

21 €

Europe

Delivery 24h.

19 €

28 €

42 €

78 €

112 €

Europe out UE

Delivery 48h.

42 €

69 €

83 €

137 €

179 €

North America

Delivery 72h.

30 €

48 €

64 €

95 €

133 €

Rest

Delivery 3-5 days

45 €

75 €

89 €

145 €

203 €

Refunds and Cancellation Policy

Refunds Merchandise

Products ordered outside the store catalog, is charged in advance and no refunds are allowed.

Our policy, in compliance with current legislation, is to grant the right to return any item purchased deskontrol.net, the customer has a maximum period of 15 days from receipt of good, to withdraw from the contract without penalty without giving any reason.

Shipping address for returns is:


deskontrol electronics
returns
Av. del Port, 158 - 9ª
46023 Valencia - Spain
Tel. +34 961 14 45 52
info@deskontrol.net

No need to provide any explanation, any item bought at deskontrol.net, returned in their original packaging, sealed and in perfect condition will be accepted without further.

Within a maximum period of 15 days of receipt of the return, deskontrol.net promises to refund.

Before making the return, you must inform the customer service department by sending an email to the address info@deskontrol.net before returning the goods.

If the cause of the return was that the returned item is defective or does not correspond to the request in order, deskontrol.net bear the cost of return and new shipment.

If the reason for the return is that the request is not satisfied, we will refund the amount but not the shipping or return postage.

Order Cancellation

If you cancel the order arrives before the departure of goods, the customer will not have any expenses. In the event of cancellation after the departure of the order, the customer will be responsible for shipping charges and return postage of the same order.

Delivery conditions

Products purchased will be delivered to the person and address listed in the order.

By default, invoices are sent to the email address specified by the customer at the time of his high deskontrol.net On Saturdays, Sundays and holidays there will be no way out and delivery orders.

But the delay does not imply or cancel the order or any compensation.

An order is considered delivered when the carrier delivers the package or packagesand the customer signs the delivery receipt.

The client must check the condition of the goods upon receipt and indicate any anomalies on the delivery receipt of delivery.